Rebecca Chen
Operations Manager - Logistics Company
Defence & Emergency Services“My military experience was directly recognised. I had my Diploma in 6 weeks and started my new career immediately.”
Highest Qualification Achieved
Diploma of Leadership and Management
Other Qualification Achieved
Masters of Leadership and Management
50+
Qualifications Available
Key Outcomes at a Glance
A quick overview of what this qualification offers and who it's designed for.
Operations Manager
Job Level
Diploma
Qualification
3–6 months
RPL Completion
Defense & Emergency
Industry
Operations Manager
Job Level
Diploma
Qualification
3–6 months
RPL Completion
Defense & Emergency
Industry
Background and Starting Point
This qualification is designed for professionals with real-world experience. See if your background aligns.
Previous Role
Former Army Platoon Commander
Industry
Defence & Emergency Services
At This Point
Seeking formal recognition
The Journey Begins
1
Previous job Experience
I served in the Australian Army for 12 years, rising to the rank of Platoon Commander. My role involved leading teams of 30+ soldiers, managing complex logistics operations, and making critical decision.
2
Why I made the decision
I was responsible for training, operations planning, resource allocation, and ensuring the safety and effectiveness of my team. I'd managed multi-million dollar budgets, coordinated operations across ...
3
Decision making to transition
When I decided to transition to civilian life, I knew I had valuable leadership experience. But I also knew that employers outside Defence might not understand military qualifications or how my skills...
Why Churchill Education?
Why Mark Thompson Decided on RPL with Churchil
The decision that changed everything
“Choosing RPL was about valuing my experience and taking the next step in my career.” – Mark
Key Reasons
I was facing what many ex-military people face: a confidence gap between what I could do and how civilian employers saw me
I knew I could lead teams, manage budgets, coordinate logistics, and handle pressure
But without a civilian qualification, I worried employers would overlook me
I'd been applying for operations and logistics management roles, but kept getting feedback that I lacked "formal civilian qualifications"
The Turning Point
Our streamlined RPL process turns your years of experience into a nationally recognised qualification—fast.
Background Journey
Assessors check documentation like work portfolios, position descriptions, reference letters, and training certificates to verify skills and qualifications.
They also map experience by examining job roles, projects delivered, applied skills, and real-world problem-solving examples. Check Eligibility By LAPSEN
Phase 01
The Realization
Phase 02
Career Journey: Learning by doing
Time off is essential, so we offer great leave benefits. Employees get 22 vacation days a year, 15 casual leave days, and 7 sick leave days. We also observe public holidays and give 2 days off each week (Saturday and Sunday).
Phase 03
Discovering RPL with Churchill Education
Challenges and How They Were Overcome
Every journey has obstacles—here's how they were conquered
Who this is suitable for
Challenge 1
The only real challenge I had was gathering and organising evidence in a way that matched civilian competency frameworks.
Solution 1
I had service records, performance reviews, operation plans, training documentation—but I needed to present it in a way that clearly
Challenge 2
The only real challenge I had was gathering and organising evidence in a way that matched civilian competency frameworks.
Solution 2
I had service records, performance reviews, operation plans, training documentation—but I needed to present it in a way that clearly
Career Outcome and Impact
How the qualification transformed their career trajectory
Current Position
Operations Manager
Defence & Emergency ServicesImmediate Credibility
The Diploma gave my job applications traction and recruiter recognition.
Shortlisted for Competitive Roles
I was considered for roles I had previously been rejected from.
Secured Leadership Position
I landed an Operations Manager role, with the Diploma helping me pass screening.
Career Progression
I now manage a team of 25 and oversee multi-state operations with a $4.5M budget.
The RPL Experience
What the journey was really like
Gathering Evidence
Submitting documentation and work samples was structured and clearly guided.
Support Along the Way
Regular communication with the assessor ensured clarity and confidence throughout the process.
Flexible & Practical
The timeline adapted to professional commitments, making the process manageable.
Recognition of Real Experience
The assessment focused on practical industry experience, not just theory.
Mark Thompson's Advice to Others
Guidance from someone who's been there
“If you’re ex-Defence and you’ve been in leadership or management roles, RPL is the fastest and most respectful way to get civilian recognition for what you already know.
Don’t waste time in courses relearning things you’ve done for years under far more demanding conditions than most civilian environments. Get your experience assessed, get your qualification, and get on with your career.
Make sure you choose a provider like Churchill who understands Defence. You need assessors who know what a duty statement means, who understand military structure and documentation, and who respect the level of responsibility you carried.
Keep good records during your service—performance reviews, duty statements, examples of plans or programs you developed. This becomes your evidence.
The transition from military to civilian work is challenging enough. RPL removes one major barrier and gives you credentials that civilian employers understand immediately.”
— Mark Thompson
Looking Back: Reflection and Summary
Mark Thompson's final thoughts on their journey with Churchill Education
“Looking back, I wish I’d done RPL as soon as I left the Army. It would have saved me months of frustration applying for roles without civilian qualifi…”
— Mark Thompson
Early
Get qualified in weeks, not years. Our RPL process recognises what you already know.
Doors Opened
The Diploma validated my leadership skills and created new opportunities.
Experience Recognised
The Diploma validated my leadership skills and created new opportunities.
Fair & Professional Process
My service was translated into recognized civilian qualifications.
Strong Recommendation
I highly recommend Churchill’s RPL as the bridge to civilian recognition.