Each day, we receive telephone calls from people needing to obtain a qualification that Churchill Education doesn't offer. They always want to know: how do I choose a training provider?
It's an important decision, and it's worth putting some time in to making sure the training provider you choose is your best option.
Churchill Co-Founder Tricia Velthuizen talks you through five things to look out for when making your decision...
1. Select a Registered Training Organisation, not a Broker
We always recommend going to the actual source of the qualification, which means using a Registered Training Organisation (RTO) or TAFE, not a broker.
Brokers exist in many industries - from finance to education. The problem with education brokers in Vocational Education in Australia is that they are not regulated.
Instead, they are a marketing agency - taking a cut of your enrolment, then pushing your application onto the ultimate RTO.
So, we recommend speaking to the RTO itself. RTOs are regulated by a national regulator, getting audited and having to meet ongoing and strict compliance requirements around issuing nationally benchmarked qualifications.
You can identify an RTO by their Registration code. Here is a snippet from the footer of our website:
And then you can find them on www.training.gov.au:
2. Look at how long the provider has been operating
Like any industry, new providers can pop up from time to time.
But in this industry, you want someone who understands the long game of education:
The team at Churchill Education has been working in Vocational Education since 2006 and has had registration endorsed by the National Regulator, ASQA through to 2024.
3. Research & Reviews
This is the point to make Google your friend and do some research. We recommend looking for
Reviews can be a useful tool to see what other customers have thought of their experience with a training provider. Of course, on the internet, you still need to use your common sense radar:
4. Talk to the Training Provider
At this point, pick up the telephone and make a call.
Trust and relationships are always built through actual conversations.
We listen for these things:
5. Set the training provider some homework
Before you commit your hard earned money to this provider, give them some homework. Ask for a particular piece of information to be sent to you.
Then keep an eye on if it actually gets done. Follow through is an important quality in an effective working relationship - you deserve a high standard of customer service. You also want to know that this organisation knows how to cross their Ts and dot their Is in a regulated and compliance focused environment.
Too many providers are slow to return calls or emails, and leave you hanging with your money on the line.
Set the benchmark and see if they meet it before making your investment.
We hope this article helps you to choose the best training provider for your needs.
If you have any questions please feel free to contact us on:
And if you'd like to find out which of our qualifications you may be eligible for through recognition of prior learning, fill in the form below, and we will contact you promptly!